Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, Hotel Agorreta S.L. informs users of this website about the processing of their personal data.

Data Controller

Hotel Agorreta S.L.
Tax ID (CIF): B31757560
Address: Plaza Ziriota 3, 31191 Salinas de Pamplona (Navarra) – Spain
Email: info@hotelagorreta.es
Telephone: +34 948 316 900

Purpose of Data Processing

The personal data provided by users through this website will be used to:

  • Manage reservation requests and enquiries submitted through the website.
  • Manage the commercial and administrative relationship with customers.
  • Respond to requests for information.
  • Manage communications related to the hotel's services.
  • Comply with applicable legal obligations.

Legal Basis for Processing

The legal basis for processing personal data is:

  • The performance of a contract or the application of pre-contractual measures in relation to reservations or requests concerning the hotel's services.
  • The user's consent when submitting contact forms or enquiries.
  • Compliance with legal obligations applicable to the hotel establishment.

Data Retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and for as long as legal liabilities may arise.

Recipients of the Data

Data will not be disclosed to third parties unless required by law or when necessary for the provision of the requested service.

Certain technology and service providers may have access to the data as data processors, always acting under a contract and following the instructions of the data controller.

User Rights

Users may exercise the following rights at any time:

  • Access to their personal data.
  • Rectification of inaccurate data.
  • Erasure of data when it is no longer necessary.
  • Object to the processing of their data.
  • Restriction of processing.
  • Data portability where applicable.

To exercise these rights, users may send a request together with a copy of an identification document to:

info@hotelagorreta.es

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they believe that the processing of their personal data does not comply with current regulations.

Data Security

Hotel Agorreta S.L. adopts the necessary technical and organisational measures to ensure the security, integrity and confidentiality of personal data and to prevent its alteration, loss, unauthorised processing or access.

External Links

This website may contain links to third-party websites. Hotel Agorreta S.L. is not responsible for the privacy policies or the content of such external websites.

Changes to the Privacy Policy

Hotel Agorreta S.L. reserves the right to modify this Privacy Policy in order to adapt it to legislative developments or changes in the operation of the website.